Canon Careers

Field Service Manager

Location US-NV-Las Vegas
Company Canon Solutions America, Inc.
Requisition ID
25662
Category
Field Service
Position Type
Full-Time
Telecommute
No

Overview

Manages a team of technical Digital Service Specialists who service and support Canon's hardware and software technology-based solutions to companies within a territory and/or an assigned account list.

Responsibilities

- Responsible for managing a team that services and supports specific business system products and services including: black & white and color printers and copiers, facsimile equipment, document management solutions and related software.
- Specific job duties will involve selecting, hiring, training and developing current and new technical representatives.
- Addresses and resolves customer issues time effectively to achieve total customer satisfaction.
- Responsible for the warehousing process as it relates to merchandise and inventory.
- Develops and leads a team, learns new technology in an evolving industry.

Qualifications

Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- Service management experience in office technology industry.
- Hands on field technical experience with Canon products is necessary with a broad knowledge of products including digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Excellent time management skills.

Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.

#CSA

Posting Tags

#LI-EM1 #PM20

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.