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The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment’s notice. If you’re in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon Solutions America, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Sells the full product portfolio of digital printers, plotters, scanners and software solutions to the marketplace. Responsible for finding new customers, building and maintaining relationships with the existing customer base with a focus on long-term customer development. Recognizes customer needs, identifies new opportunities and translates these into Canon solutions.
* Successful candidate must live within the Central Region of the United States and live within a reasonable distance (~30 miles) to a major airport.
Solving a problem is your specialty. Acquiring and retaining the required knowledge to troubleshoot an issue is your talent. Sound familiar?
If you’re an operational, maintenance, and networking whiz who thrives in a dynamic 24/7 environment, we want to get to know you. Canon Solutions America, a leader in technology, solutions, and services, is searching for a Field Service Technician IV to provide the highest level of support—in accordance with Services and Parts Standards— to our valued customers with extensive product knowledge and technical expertise of Canon-supported products.
Manages a branch that includes sales teams, who sell specific business system products and services including: black & white and color printers and copiers, facsimile equipment, document management solutions and related software. Responsible for strategic planning to ensure that the company objectives for their market are achieved, as well as�the professional development of sales managers and overall profitability of the branch.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!
Are you a highly motivated, results-driven Business Development professional looking to make an instant impact on an innovative team?
Stop searching. Canon Solutions America wants to hear all about you. We’re seeking a highly talented and diligent Business Development Representative to join our game-changing team. In this role, you will be responsible for expanding opportunities within small- and medium-sized businesses (SMB) by communicating with prospects utilizing a variety of mediums. Our state-of-the-art technology stack is top-notch and allows you to work within a systematic, account-based strategy approach to help build a quality pipeline and develop true connections with prospective clients. To top it off, we offer a hybrid in-office and remote work schedule to help contribute to a positive work-life balance. If you are a goal-oriented, results-driven, self-motivated individual, this role is for you. Don’t delay. Apply today!
Are you a highly motivated, results-driven Business Development professional looking to make an instant impact on an innovative team?
Stop searching. Canon Solutions America wants to hear all about you. We’re seeking a highly talented and diligent Business Development Representative to join our game-changing team. In this role, you will be responsible for expanding opportunities within small- and medium-sized businesses (SMB) by communicating with prospects utilizing a variety of mediums. Our state-of-the-art technology stack is top-notch and allows you to work within a systematic, account-based strategy approach to help build a quality pipeline and develop true connections with prospective clients. To top it off, we offer a hybrid in-office and remote work schedule to help contribute to a positive work-life balance. If you are a goal-oriented, results-driven, self-motivated individual, this role is for you. Don’t delay. Apply today!
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!
Possesses specialized knowledge or skills in a particular functional area. A fully qualified, seasoned professional with a full understanding of the job role who works on more complicated issues facing the department. Receives general instruction from manager on new assignments but little to no direction in day-to-day work. Typically reports to a Manager or Senior Manager, and may mentor or supervise one or two less experienced professional staff.
Leads out on the development and execution of the Production Roll-fed Inkjet ColorStream category marketing business to support Canon Solutions America's production print solutions. Requires strong print industry market knowledge for commercial print, transaction, direct mail with the ability to develop end-to-end solutions. Packaging & label market experience a plus. Executes on the PPS and Marketing strategies for roll-fed inkjet category marketing programs and assists with field escalation activities across the Americas, working in conjunction with other category marketing specialists & collaboratively with other functional organizations.
THIS POSITION WILL BE BASED OUT OF OUR BOCA RATON, FL OFFICE.
Must be locals
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Techs receive a CAR ALLOWANCE and a $2,000 SIGN ON BONUS!
Responsible for assisting the account team by providing fleet management support to clients. Supports site assessment project teams, assists teams through the assessment and reporting process, and prepares assigned project deliverables. Provides additional support as assigned for special projects that include, but are not limited to, on-site customer technology surveys and work flow data collection for workflow illustrations (floor plans, flow charts, data graphs etc.).
Technology support team member supporting clients on the Enterprise Content Management(ECM) solutions sold and serviced by Canon Solutions America. Acts in escalation from the Solutions Support Center (Help Desk) to provide troubleshooting and use expertise, knowledge and other resources to solve customer support requests. Responsible for providing direct customer support for ECM, with a goal to solve issues effectively with minimal escalation outside of the Solutions Support Center team. As required, consults with and escalates to vendors and other Canon resources, managing cases through resolution.
Accountable for providing direction to and inspection of the processes, policies and activities of the Regional Field Service organization. Ensures consistency in practices throughout the Regional branch locations, attains consistency in metrics throughout branch organizations and, as a result, provides maximum customer satisfaction and employee retention/satisfaction at all locations. Enhances the Sales VP's ability to achieve sales revenue goals.
Canon Financial Services is seeking a Customer Service Supervisor to join our team in Mt. Laurel, NJ. You will be part of a dynamic porfolio management group servicing vendor partners and end user business clients with various account inquiries in the realm of equipment leasing. The CS Supervisor will directly supervise, train, coach and develop all associates, managing a designated team and working collaboratively across the organization with other CS supervisors and business groups. Works closely with all levels of management to facilitate a superior empkoyee culture and white glove customer support experience.
This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
The objective for a Telemarketer is to establish familiarity with department processes and procedures including product and best practices. A Telemarketer will be responsible for making outbound warm callings specific to campaigns that encourage appointment setting and fielding all inbound lead sources including inbound calls, online form submission, and service tip leads. Telemarketers will also be responsible for special event marketing efforts including branch open houses and CUSA event support.
Responsible for providing suport to the PPS Sales team in the Offer to Contract process. Enter deals into the system and follow through the necessary process to create customer facing documentation.
This a Hybrid Role- Boca Raton, Fl office
Primary Field Support Solutions Technician for upcoming new Canon Solutions America product launches/installations in a startup role. Inclusive of field training, installation and providing service in a support role during the implementation of the solutions sold to major customers. Accountable for developing, administering and presenting comprehensive technical seminars to field service employees on all existing and future contracted products sold by Canon Solutions America. In addition, the Field Support Solutions Technician will actively provide on site emergency service call completion on various products.
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.