Canon Careers

Technical Specialist, Cinema and Broadcast Video

Location US-TX-Dallas | US-GA-Atlanta | US-NY-New York | US-CA-Burbank
Company Canon U.S.A., Inc.
Requisition ID
28072
Category
Education/Training
Position Type
Full-Time

Overview

We have an exciting opportunity for a Technical Specialist to join our Education, Field & Sales Support Team within the Canon Imaging Technologies and Communications Group (ITCG). If you have broadcast experience that includes major networks and large scale live events, this could be the job for you!
  
Utilize your technical expertise and broadcast industry experience to demonstrate Canon’s imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. 
  
This position works remotely from a home office located near a major metropolitan city/airport, and requires overnight travel to support professional clients in pre and post sales activities throughout the United States.  
 
 
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.

Responsibilities

- Participate in visits to key professional end users to demonstrate and educate on Canon products
- Provide support to imaging professionals and end users, which may include loaning, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications and imaging techniques
- Plan and conduct internal, dealer and client training seminars in collaboration with the sales teams to educate about the features, specifications and applications of Canon’s imaging products
- Collaborate with Canon’s Marketing department to provide support on product launches, marketing collateral, events, and other special projects
- Represent Canon in on-camera interviews, social media and marketing assets
- Assess technical support requirements for the industry and develop / schedule appropriate activities and programs
- Participate in research, planning, and execution of trade shows, activations and events supporting the professional imaging market
- Develop audio/visual and technical documentation support materials to enhance information presented during training and technical support programs.
- Follow up on assigned leads and identify and develop new business contacts with potential customers to increase Canon's share in the professional market
- Compile product and market information, document business activities, and report on customer feedback and sentiment

Qualifications

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
 
- Bachelor's degree in a relevant imaging field or equivalent professional training required plus 3-5 years of related experience as an imaging professional
- Experience in the technical aspects of the live broadcast market required
- Experience in motion picture production, and/or PTZ/remote camera systems is preferred
- Excellent verbal and written communication skills for the development and presentation of market support programs
- Professional level knowledge regarding imaging products, techniques, and applications to communicate with and support the professional end user
- Ability to lift over 50 lbs
- Working knowledge of a CRM preferred
- Requires approximately 50-70% overnight travel
- This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
 
The company will not pursue or support visa sponsorship for this position.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.4 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2020† and is one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA.

†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.

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Posting Tags

#PM19 #CUSA #LI-NF1 #LI-Remote

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