Responsible for assisting with business process analysis, design, maintenance and enhancement of business applications, providing specialized technical or business knowledge to projects. Liaison between the Canon user groups and the IT Applications Department in support of business process design, new system development, software implementation prototype and system testing, user training, and recommending business procedure improvements.

- Assists with business process analysis, design, maintenance and enhancement of business applications, providing specialized technical or business knowledge to projects.
- Liaison between the Canon user groups and the IT Applications Department in support of business process design, new system development, software implementation prototype and system testing, user training, and recommending business procedure improvements.
- Collaborates with Canon’s development teams throughout the entire development life cycle. This includes assisting in all development activities including analysis, ensuring coding standards, version control, code reviews, and unit, integration, and customer acceptance testing, and provide mentoring and leadership to all team members.
- Serves as liaison between the user and IT community in defining/designing custom reports, interfaces, and extensions.
- Assists in the training of users on setting up and processing transactions.
- Responsible for assisting in the creation of functional design documentation.
- Collaborates in designing reports, customizations, conversions, interfaces.
- Assists with routine patch testing and upgrades, and overseeing the conversion of data and testing of interfaces/extensions.
- Provides Support to user community with any ad hoc reporting requests.

-Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Knowledge in the Document Solutions Industry or work experience preferred.
- Experience with CRM (sales, marketing) business processes utilizing either an ERP, custom solution or Third party application.
For example:
Working Knowledge of Oracle eBusiness Suite, Oracle Order Management, Advanced Pricing, Telesales, modules preferred.
Experience with Salesforce.com and/or sales business processes or marketing technology preferred.
- Experience with Microsoft Power BI Reporting preferred.
- Experience across the entire standard development lifecycle preferred.
- Experience documenting business process flows, designing UI mockups, story boarding.

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.

#CSA

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

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