The objective for a Telemarketer is to establish familiarity with department processes and procedures including product and best practices. A Telemarketer will be responsible for making outbound warm callings specific to campaigns that encourage appointment setting and fielding all inbound lead sources including inbound calls, online form submission, and service tip leads. Telemarketers will also be responsible for special event marketing efforts including branch open houses and CUSA event support.

- Qualifies marketing generated leads including leads scored by marketing automation.
- Identifies the hand raisers, and prospects who initiate contact via phone calls, chat sessions, and emails.
- Responsible for event recruitment.
- Coordinates special events specific to a branch or region.
- Handles questions and objections.
- Handles inbound calls.
- Where possible, segregates outgoing calls from incoming calls, chats and emails.

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Minimum Associates Degree or equivalent work experience.
- Experience with software/ printing /equipment/ electronics sales preferred, but not required.
- Desire to initiate high volume of outbound calls.
- Ability to handle questions and objections.
- Ability to have a meaningful dialogue with Level C contacts.
- Aptitude to qualify leads.
- Eagerness to network, social selling through organizations.
- Professional, outgoing, persistent personality traits.
- Excellent interpersonal and verbal communication skills.
- Must demonstrate in depth knowledge and understanding of the targeted audience.
- Strong engagement with the decision makers.
- Ability to work closely with outside reps.
- Must be able to think quickly and demonstrate knowledge of the products.

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.

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