Located in Phoenix, Arizona, the Senior Application Engineer will provide customer support and process solutions for the optimization and utilization of Canon products at the customer’s location. This is an exciting opportunity for candidates with lithography, metrology, software and/or modelling capabilities who enjoy a technical challenge working with equipment, processes and customers. You will work at various customer sites to support the integration and continuous operation of our semiconductor equipment. 
 
If you have experience with lithography, metrology or semiconductor processing, this could be the job for you!
 
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Wednesday, Thursday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.

- Optimize and track both semiconductor lithography process and equipment in the field
- Respond to issues in the field regarding equipment or customer processes and communicate with domestic and international design teams for successful resolution.
- Analyze data, identify causes and provide solutions with other application engineers as well as the field service team.
- Discuss and negotiate with customers about semiconductor product specifications and testing implementation and methods.
- Work with customers to improve products performance using analytical and problem solving skills

- Bachelor’s degree in an engineering discipline required plus 5 years of related experience.
- Experience with semiconductor processes especially lithography systems.
- Experience with related semiconductor equipment such as SEM’s or metrology systems.
- Solid understanding in data structures and data analysis.
- Strong problem-solving experiences and skills.
- Strong knowledge of Microsoft Excel, PowerPoint, Word.
- Overnight travel required. Will require travel (specify domestic and/or international) dependent on business needs
- Requires up to 75% overnight travel. A valid driver's license and acceptable driving record is necessary. Additionally, because this position requires driving for company business as an essential function of the job, the applicant must remain in compliance with company safety guidelines and policies.
- Excellent leadership and communication skills
- Persistent attention to detail
- Knowledge of semiconductor automation system in SEMI SECS/GEM a plus
- Computer Linux, UNIX and scripting languages such as SQL a plus
- Microsoft Applications (PowerPoint, Word, Basic Excel) and any other Database knowledge skills a plus.
- Requires ability to lift up to 50 pounds individually and for lifting over 50 pounds assistance may be available.
- Substantial amount of standing, walking, typing, grasping, talking and hearing.
- Some amount of driving required, sometime for multiple hours at a time.
- Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs
- The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving mechanical / electrical parts, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
- Working in lab may require wearing gloves, safety glasses.
- The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, exposure to chemicals, lasers, close quarters, narrow aisles or passageways.
- The work environment may include working in highly time sensitive situations requiring quick resolutions.
 
The company will not pursue or support visa sponsorship for this position.
 
We are providing the anticipated salary range for this role; $104,870 - $157,050 annually 
 

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can’t get anywhere else

†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All applicants must reside in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

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