The Customer Innovation Center Specialist is responsible for producing high-quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, print production, color management, and technical consulting activities while serving as a key resource for sales, marketing, and customer support teams.

The ideal candidate has strong experience in print production, color management, digital workflows, and customer-facing environments.
 
 
This role requires you to live within a reasonable commuting distance to Boca Raton, FL  So that you can adequately execute your job responsibilities.

- Receives, labels and analyzes media samples.
- Executes laboratory testing according to standard procedures.
- Conducts experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methods.
- Responsible for technical document creation and distribution, with input from senior peers.
- Records all data and results in specified forms (paper and electronic) with accuracy and responsibility.
- Ensures that all safety guidelines are followed strictly at all times and maintains a clean and orderly environment.
- May operate printing equipment/print production.
- Identifies media characteristics inclusive of but not exclusive to weight, opacity, finish, coatings and brightness.
- Operates, loads media, and sets printer to required specifications for analysis.

Color Specific:
- Issue identification and resolution of various print definition languages and files.
- Responsible for Technical document creation and distribution.
- Responsible for file preparation and color management.
 
 

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. Experience in printing pre-sales/post-sales support in office and/or production environments preferred.

Media: Knowledge of MSDS. Knowledge of industry requirements for printing in TDM and commercial printing.

Color: Offset, Inkjet or toner printing experience, Adobe Creative Suite experience in color printing environments, Enfocus PitStop experience or similar color management tools for file and color corrections, proficient in Microsoft office products such as Excel, Word and Power Point. Knowledge of the theory of four color process printing, ability to explain the theory. n/a Must be able to lift heavy paper cartons up to 50lbs. and move rolls of paper.
 
We are providing the anticipated base salary range for this role: $69,300-103,770 annually.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-“Dress for Your Day” attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can’t get anywhere else

†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

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