Provides operational, maintenance and networking support for customers through product and customer skills knowledge. Works closely with Service Managers and other Technicians to provide the basic support with seamless technical expertise of Canon Solutions America supported products in accordance with the current Service and Parts Standards.

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.

The Tele qualifier function is responsible for making unsolicited, outbound calls into prospective clients in the SMB list, small to midsize branches within a zone. The Tele quali?ers must be prepared to build trust and credibility in order to win the right to engage the key buyer personas.

Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.

Bring your digital marketing expertise to Canon! The Customer Development Marketing Team has an exciting opportunity in Melville, NY, in the CRM Operations department for an experienced, detail-oriented and self-motivated Specialist, Marketing to support email marketing operations through business systems within the Imaging Technologies & Communications Group – CX Marketing Division. The candidate will work closely with members of the email, strategy and planning and other marketing teams as well as IT and Business Intelligence (BI) teams.

Partner with Executive Leadership and all Departments within the Business Unit to establish Budgets, Reporting and Anlysiis of Financial Results vs Budget, and prepare Short and Long Term Business Goals.  Create Plans to achieve those goals using predictive and prescriptive analytics, control Business Unit expenses, partner with Accounting and Business Operations to provide guidance on adminstrative tasks, manage and drive Process Excellence, Profit Improvement and Compliance Initiatives. Ensure goals and deadlines are met. 

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.

Under close supervision, responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Supervises the daily work effort of the Data Management function within the Business Operations Department. Responsible for the day to day operations, with focus on short term operational targets. Exercises judgment within existing policies and procedures and recommends tactics for meeting work plans. Selects, develops, and evaluates subordinate employees. Works on issues related to the work group. Requires full knowledge of own area of functional responsibility.

Responsible for all training programs and training outcomes. Determines the best instructional methods for each training session and tests trainees to measure learning progress. Develops, directs, plans, and evaluates training activities to meet the service organization's requirements, including participating as a subject matter expert and working/coordinating with the training team on curriculum development and conducting training needs assessments. Analyzes service training needs to determine requirements for new program development. Works independently, with guidance in only new or unusual situations.

Responsible for the basic review of orders and alerting various departments of any corrections required to comply with policy and procedures. Monitors the order team mailboxes and system queues, provides timely responses and excellent communication to internal and external requests. Handles all customer related requests professionally, efficiently, and accurately. This role will cover the 10:30am - 7:00pm shift. 

The Training Specialist (TS) is responsible for instructional delivery and instructional design to support the Technical, Service, and Support areas.  These responsibilities include; Instructor-Led Training, classroom facilitation, virtual training, and electronic delivery; the research, design, and development of course curriculum while adhering to department processes guidelines. This position works within all areas that contribute to the professional development and engagement of Canon's employees.     Instructional Delivery: They will coordinate, schedule, prepare, and administer training programs and calendars and participate in measuring the effectiveness, impact, and application of new skills.  The instructor will engage in various feedback activities to gather information directly from classroom participants and adapt that feedback to ensure that training is optimized to maximize learner performance.    Instructional Design: They will assist with the design, development, documentation, and maintenance of instructional material and curriculum utilized within the department. This includes; instructor-led training, self-directed/self-paced learning, e-Learning (web and video), and formal/informal collaborative learning environments. General focus areas include product-specific training materials (overviews, troubleshooting, instructional/how-to, etc.), internal policy and procedure, development for external clients, and customer service.

Under close supervision, responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Canon Financial Services in Mount Laurel, NJ is currently seeking a Customer Service Representative I (Representative, Cust Svc I) who will be responsible to provide professional, courteous, responsive and accurate service to our customers that is in harmony with the Canon Brand image.

Reponsible for the day-to-day management and administration of Service Contract Agreements for a specific part of a region. Delegates and manages workload based on the analysis of available reports and the knowledge of the monthly requirements placed upon the department.

Under close supervision, responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Researches, plans and evaluates the effectiveness of processes, systems, procedures or methodologies through review and evaluation of detailed data. A developing professional, working towards full proficiency in the job role. Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters. Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate.

Services and maintains Canon Solutions America supported products in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Performs routine maintenance according to documented standards and assists with installations. Unresolved problems will be escalated in accordance with standard procedures.

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.