Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.

Canon USA, a market leading in large format graphics, is looking for an experienced individual to take on the role of Product Marketing Specialist for the large format Roll to Roll and flatbed market. As a Product Marketing Specialist, the primary responsibilities are to drive demand generation, maximize the conversion of leads to sales, and manage product life cycles. The person in this role will own the business for their product lines and is charged with maximizing revenues and profits within their segment.   This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Now accepting applications from residents of the following states:  CO, FL, GA, IL, IN, KY, NC, NM, NY, OH, TN, TX, VA, WV, & SC   Passionate about Tech Support?   Join a team of highly-skilled, courteous, and friendly customer service professionals who are trained to be the voice and heart of Canon products. We trust and empower our team members to explore our customer’s needs and assist them in finding the perfect solutions. Apply now for this exciting opportunity and inquire about how to become a part of #Teamcanon. We support personal goals and lifestyles with a variety of scheduling options. In addition, an array of benefits like extensive health care (medical, dental, vision, and life insurance), company paid holidays, paid vacation and sick time, 401(k) with company match, tuition reimbursement, company store discounts, and more!   Apply now for this exciting opportunity and inquire about how to become a part of Team Canon.   Candidates living more than 34 miles from a Canon I.T.S. facility (Chesapeake, VA: 850 Greenbrier Circle/Albuquerque, NM: 4041 Jefferson Plaza) will have the option to work either 100% remote or a hybrid schedule.

Passionate about Tech Support?   Technical Support Representatives are passionate about Canon products, are extremely knowledgeable, and are expert problem solvers. We trust and empower our Technical Support Representatives to explore our customer’s needs and assist them in finding the perfect solutions.   We offer a variety of scheduling options, as well as an array of benefits like extensive health care plans, company paid holidays, paid vacation and sick time, 401(k) with company match, tuition reimbursement, company store discounts, and more!   This position offers a hybrid remote workstyle. Hybrid employees work in the office two fixed days each work week and may work remotely up to three fixed days each work week.  Hybrid employees are not required to work remotely and have the option to work in the office during office hours.

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.

Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.

Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.

We are currently seeking a Workforce Planning Forecast Coordinator to join the Canon ITS team.  This position will support core workforce management functions including staff planning, forecasting, scheduling, analysis, and reporting.  This role will collaborate with Operations to ensure adequate staffing plans to meet performance guarantees.  Individuals considering this role should be detail oriented, highly analytical and results driven.

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

The Director will be accountable for all technical phases of the application development cycle. Will be assigned a portfolio of applications and data running on multiple platforms and architecture. Responsible for successful planning and development, execution and delivery of all assigned initiatives. Will provide support to maintain and enhance existing applications that are critical to Canon Solutions America. Will partner with the Sr. Directors of Business Process Reengineering to continuously review, evaluate, and test existing Canon Solutions America business processes for efficiency and relevancy to our goals, mission and business strategy. In addition, the Director must play a pivotal role in deriving solutions that further enhance, simplify and streamline our current business processes for the purpose of realizing more operational efficiency and financial profitability. The Director must be effective in the role of a hands-on chief technical architect of all Canon Solutions America applications and supporting infrastructure. Will partner with IT Senior Management to develop and support a technical road map for developing all new application initiatives and to either migrate to new technology platforms or retire existing platforms.

Utilizes technical expertise to design, develop, implement and support large scale projects. Acts as a liaison between the user community and Business Process Reengineering team. Mentors other Systems Analysts and brings updated technical information to the team.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.

Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.