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Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner.
The fundamental purpose behind our technology is to help our customers to run their businesses better – with less cost, with more security and with better productivity. We are a fast moving and agile technology company with a team of over 150 people in our four sales and support offices in Europe, USA, Singapore and Japan. We are inventing new and better ways to help companies get maximum value from their printer and scanner fleet by helping them manage their printing costs, improve their office worker productivity through document process automation and increase their document security. We help print rooms to improve their efficiency by creating better print production workflow management technology. Our core product is available on-premise as well as provided as SaaS. You’ll be supporting both.
Remote work is possible.
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Responsible for supporting and developing sales while increasing market share of the Canon High Volume Production Systems within their assigned territory.
Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.
Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.
Responsible for assisting and supporting bid and RFI efforts, including conducting basic research, coordinating meetings and participating in preparing proposals and presentations. This is an entry level position that will grow individuals into the organization.
Canon Financial Services in Mount Laurel, NJ is currently seeking a Customer Service Representative I (Representative, Cust Svc I) who will be responsible to provide professional, courteous, responsive and accurate service to our customers that is in harmony with the Canon Brand image.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Digital Service Specialist to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for providing expert technical advice, consulting to customers and sales team and architecting Canon Solutions America solutions based in the customer needs. Exhibits an equal measure of consulting on the process improvements and technical skills and/or experience. Demonstrates technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales organization.
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
The Planning Analyst will conduct research and analysis on market conditions, competitors and business environments and share the findings with Canon America's executive team to support key strategies. They will also manage multiple projects to support driving projects forward, specifically, managing project schedules and action items, clarifying the required next steps and providing status updates.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Directly accountable for increasing the revenue and effects of managed print services, as well as, driving the overall success of the Canons Solutions Americas Managed Print Services program.
Canon U.S.A., Inc. has an exciting opportunity to install and support our photolithography equipment in various customer locations. Canon’s lithography equipment (steppers and scanners) enables our customers to utilize cutting edge technology in their semiconductor manufacturing process.
Use your hands on experience to take the next step in your career supporting a variety of customers!
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Canon U.S.A., Inc. has an exciting opportunity to install and support our photolithography equipment in various customer locations. Canon’s lithography equipment (steppers and scanners) enables our customers to utilize cutting edge technology in their semiconductor manufacturing process.
Use your hands on experience to take the next step in your career supporting a variety of customers!
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.
Canon U.S.A., Inc. has an exciting, entry level opportunity in Northern Oregon (Portland/Gresham area) to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners).
This position requires full-time presence at your assigned office(s)/worksite(s).
Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.
Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.