Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.

Responsible for providing expert technical advice, consulting to customers and sales team and architecting Canon Solutions America solutions based in the customer needs. Exhibits an equal measure of consulting on the process improvements and technical skills and/or experience. Demonstrates technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales organization.

A key strategic position in the Production Printing Solutions (PPS) sales organization. In this primary sales role as a single point of contact for national/global opportunities, the Sr. Account Executive directs and leads all sales initiatives within the assigned territory.

Responsible for assisting and supporting bid and RFI efforts, including conducting basic research, coordinating meetings and participating in preparing proposals and presentations. This is an entry level position that will grow individuals into the organization.

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services.

Responsible for providing expert technical advice, consulting to customers and sales team and architecting Canon Solutions America solutions based in the customer needs. Exhibits an equal measure of consulting on the process improvements and technical skills and/or experience. Demonstrates technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales organization.

The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment’s notice.   If you’re in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon Solutions America, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team.

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Requires flexibility to provide coverage at many sites throughout the region.

We are seeking full-time, motivated Customer Service Representatives to join our Industry Leading Managed Services Organization at Canon. In this role you will be performing onsite services that include printing, mail sorting and delivery, courier services and miscellaneous office functions at our client’s location along with other Team members. 

Under direction, maintains the integrity of call center systems (PeopleSoft, Presales, Service Ware, WWW, CMS, SharePoint, Databases etc.).  Acts as liaison between Customer Care Center users, application development team(s) and Care Center Management. Leverages deep understanding of technical environments to troubleshoot and maintain a high level of system availability and reliability. Responsible for documenting and supporting various applications to meet the functional requirements of the Care Center Operations group.

Canon U.S.A. Industrial Products Division supplies i-line and Deep UV (DUV) lithography systems that are used in the fabrication and packaging of high-tech devices including integrated circuits, hard disk read/write heads, Microelectromechanical Systems (MEMS) devices, image sensors, displays, power devices and LEDs. Canon’s lithography equipment (steppers and scanners) enables our customers to utilize cutting edge technology in their semiconductor manufacturing process.   Canon U.S.A., Inc. has an exciting opportunity to install and support our photolithography equipment in various customer locations.  This position requires extensive travel and the successful candidate will live within a reasonable distance to a major airport (preferred locations Irvine, CA, Boise, ID, Portland, OR,  San Jose, CA, Albuquerque/Rio Rancho, New Mexico, Phoenix, AZ,  Dallas, TX, Austin TX, Marcy, NY)   If you have experience as a field service engineer working on complex machine problems, this is the job for you!   We will provide extensive training on the equipment and qualification testing as part of the installation process.  Use your hands on experience to take the next step in your career supporting a variety of customers.       This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

The Product Control Specialist will ensure appropriate levels of inventory by reviewing the system recommendations made by the various planning platforms that CUSA utilizes.   This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

The Account Relations Consultant will provide support to the Independent dealers and Canon subsidiaries in the areas of order management and program management. They will provide reporting and analysis of orders and daily business using Microsoft Excel.  They will also participate in projects as assigned in the areas of process improvement and new business support.     This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday out of Itasca, IL  and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.  Once a quarter you will need to work 11:00 AM - 7: 00 PM CST for one week.

Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types. The hours for this position are 11:30am - 8:00pm.

Pre-Install Technician performs basic pre-install and setup of all assigned machines per CSA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.

Responsible for the basic review of orders and alerting various departments of any corrections required to comply with policy and procedures. Monitors the order team mailboxes and system queues, provides timely responses and excellent communication to internal and external requests. Handles all customer related requests professionally, efficiently, and accurately.

Pre-Install Technician performs basic pre-install and setup of all assigned machines per CSA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.