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Provides Hardware and Software support. Resolves all routine issues and begins to support intermediate complexity incidents. Escalates effectively to Field (Service and PS). Escalates to vendors when necessary. Opens and follows up on support tickets to vendors.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!
Canon Financial Services (CFS) is a continuously evolving organization that builds meaningful partnerships while providing creative financial solutions that deliver outstanding customer experiences. We strive to be the standard of excellence in our industry while fostering an environment of integrity, employee empowerment, diversity, and inclusion. We are seeking a Documentation Administrator with a keen eye for detail in a fast-paced environment with a commitment to support our partners in their financing opportunities.
Documentation Administrators audit transactions to uphold Canon Financial Services’ risk policies and procedures and confirms adherence to established pricing and program guidelines, while ensuring timely funding to our dealers and vendors. This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays. Work schedules and office reporting requirements may change from time to time based on business needs.
This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Canon ITS is looking for highly skilled, courteous, and friendly technical support professionals!
As a Canon Technical Support Representative, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction.
This position offers:
- Remote work style
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- Company-paid holidays
- Paid time off: personal, vacation, and sick time
- 401(k) with company match
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential
Responsible for selling Canon's hardware and software technology-based solutions to printers, graphic houses, and fulfillment companies within an assigned account list.
Represent Canon Solutions America with our clients. Follow the clients on-site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types.
Located in Costa Mesa, Calif., perform on-site or in-house repair of imaging products including Mirrorless cameras, Digital SLR Cameras, Lens, Flash, Binoculars, Powershots, EF and RF lens, Speedlite Flash, etc.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!
Canon Financial Services (CFS) is a continuously evolving organization that builds meaningful partnerships while providing creative financial solutions that deliver outstanding customer experiences. We strive to be the standard of excellence in our industry while fostering an environment of integrity, employee empowerment, diversity, and inclusion. We are seeking a Documentation Administrator with a keen eye for detail in a fast-paced environment with a commitment to support our partners in their financing opportunities.
Documentation Administrators audit transactions to uphold Canon Financial Services’ risk policies and procedures and confirms adherence to established pricing and program guidelines, while ensuring timely funding to our dealers and vendors. This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays. Work schedules and office reporting requirements may change from time to time based on business needs.
This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.
This territory covers the Newport News area.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.
Responsible for developing price strategies for Workplace Technologies & Services (WTS) Customers. Builds financial models to price large scale, strategic bid opportunities, as well as supporting existing contracts and programs. Collaborates with members of the Sales, Marketing, Finance, Legal, Contracts and Solutions Teams to ensure customer proposals are complete, accurate, and timely.
Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!