Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.

Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.   If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

Responsible for covering both Inbound Customer Calls and National Dispatch Support. When handling inbound calls, responsible for ensuring that all servce calls are answered in a quick, timely manner, resolving the customer's request and providing a positive customer experience. When dispatching calls, responsible for monitoring the dispatch system to ensure the fastest response to a customer request, communicationg with field personnel to make certain the response time is met. Proactive communication with field and peers across multiple channels including email, chat, and phone is required. Must be able to multi-task, show initiative, and support team members.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.  

Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court?   If your answer to all these questions is a resounding ‘YES’, Canon Solutions America, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work.   Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations.    So, if you’re a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today!

Entry level position intended to grow people into the organization. Shadows team members to serve as backup resource. Focuses on learning the Canon technology, culture, and work processes.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

The Senior Government Pricing Analyst (Sr Analyst, Pricing) will act as the Senior Pricing expert handling all issues regarding government bid and contract pricing, competitive pricing, compliance and overseeing the workflow of the Pricing Analyst(s).  They will work with the Sales team, Bids/Contracts team, Marketing, Administration and Management to formulize best pricing response in a timely manner. They will analyze and make profitability recommendations to management for all Federal price requests including official bid responses, competitive programs, compliance and billing issues and promotions.This position requires excellent analytical, decision-making, project management, planning and organizational skills, as well as superior communication, relationship building abilities, and creativity.     This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.  

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

Solving a problem is your specialty. Acquiring and retaining the required knowledge to troubleshoot an issue is your talent. Sound familiar?     If you’re an operational, maintenance, and networking whiz who thrives in a dynamic 24/7 environment, we want to get to know you. Canon Solutions America, a leader in technology, solutions, and services, is searching for a Field Service Technician IV to provide the highest level of support—in accordance with Services and Parts Standards— to our valued customers with extensive product knowledge and technical expertise of Canon-supported products.  

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.   Entry level thru Production level openings Available 

Manages a team of Account Executives who sell complete outsourcing and document management solutions to companies within a territory and/or an assigned account list.

Responsible for sales, overall business performance and customer applications support for the Canon imagePRESS Digital Printing Systems into all segments and markets; Commercial Print, Strategic Accounts, Retail and Government. Manages a team to sell and support imagePRESS systems. Manages the sales and support process which including; producing customer benchmarks, assisting with or leading the demonstration process, technical needs analysis, recommended configuration of equipment and workflows, technical support for workflow extensions such as Image Processing, Variable Data Printing (VDP), Web to Print, Integration, Color Management and Finishing. Work with managers across Canon Solutions America & Canon USA when needed.