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Responsible for all activities for a specifically assigned large customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site staff, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationships with the Administrators. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
This dynamic role merges Curriculum Development with Systems and Technical Training delivery. You will analyze, design, develop, and implement both web-based and instructor-led training for Canon software and hardware products. Additionally, you will deliver training sessions in both virtual and classroom environments.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner.
Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition <b>(PVD) </b>and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in Manassas, VA to directly interface with customers to support their Anelva equipment in the field, which includes installations, preventive maintenance, troubleshooting, and repairs.
The Semiconductor Field Service Technician III (Technician,...
Canon USA in Monroe, NJ is seeking a Pre-Install Configuration Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Configuration Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Canon U.S.A., Inc. has an exciting opportunity in Northern Oregon (Portland/Gresham area) to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners).
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Supports new product development activities in a Product Development and/or R&D environment by creating new software functionality and/or processes utilizing engineering principles.
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court?
If your answer to all these questions is a resounding ‘YES’, Canon Solutions America, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s...
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Canon USA is seeking a Copier Account Executive (Executive, Technical Sales) for the Mid-West region. The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives—including CEOs, CIOs, and CFOs—to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer...
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court?
If your answer to all these questions is a resounding ‘YES’, Canon Solutions America, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s...
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.