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Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
Responsible for covering both Inbound Customer Calls and National Dispatch Support. When handling inbound calls, responsible for ensuring that all servce calls are answered in a quick, timely manner, resolving the customer's request and providing a positive customer experience. When dispatching calls, responsible for monitoring the dispatch system to ensure the fastest response to a customer request, communicationg with field personnel to make certain the response time is met. Proactive communication with field and peers across multiple channels including email, chat, and phone is required. Must be able to multi-task, show initiative, and support team members.
Typical hours are Saturday to Wednesday, 7am to 3:30pm
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
$2,000 SIGN ON BONUS and monthly CAR ALLOWANCE!
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products.
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
Canon USA's Procurement Department in Melville, NY is seeking a Procurement Accounts Payable Manager (Manager, Procurement). The Procurement Accounts Payable Manager will provide leadership in cross functional team projects for process improvements. Create and implement KPI's. Continually develop expertise to support growth for new projects. Lead the procurement group in all phases of invoice processing and purchasing card program. Develops, implements, and maintains policies to streamline procedures, and implement solutions. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Regularly provide feedback on departmental process/performance, program delivery and key areas for improvement.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for selling Canon's hardware and software technology-based solutions within an assigned account list.
The Product Planning Specialist is responsible for product planning activities, managing products, field engineering, building positioning strategy, providing product technical information to field sales, analyzing and researching technical trends for specialty printers.
This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Canon U.S.A., Inc. has an exciting opportunity in Southern California to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners).
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Canon U.S.A., Inc. has an exciting opportunity in Northern Oregon (Portland/Gresham area) to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners).
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Responsible for tracking, communicating, and ensuring the delivery of the strategic vision for all initiatives and projects for Managed Services and Canon Solutions America, Inc. as assigned. Leads the Project Management Office as a member of the Managed Services leadership team with direct responsibility for planning assigned project activities, analyzing project expense and risk, assigning timelines and tasks, and ensuring all leaders understand project objectives, benefits, expected outcomes, and return on investment.
Given the nature of the position, the Company has identified this role as a remote (virtual) position, and thus expects you to work from your home. Regular business hours are generally Monday –Friday, 8:30AM – 5:00PM
the base salary for this position will vary based on geography and other factors*
Located in Irvine, CA, use your troubleshooting and hands-on service repair experience to repair and refurbish off-lease equipment (i.e. enterprise copiers, MFPs) which are returned to Canon. This is a fast-paced, high volume department where you will make decisions based on guidelines, to determine life expectancy of parts and equipment.
This position requires full-time presence at your assigned office(s)/worksite(s).
Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts.
The operations manager is responsible for the oversight of a portfolio of client accounts that provide an array of corporate services (which may consist of fleet copier/printer, mailroom, production print, shipping & receiving, conference room management, concierge & reception services, and other related office services).
Canon U.S.A., Inc. in Jamesburg, NJ is seeking a Facilities Lead Coordinator (Lead Coordinator, Facilities). The Facilities Lead Coordinator will be responsible for supporting General Affairs with regard to facility maintenance, operations and business services, including the mail room and shipping and receiving functions. Supports facility Senior Specialist in all day to day-to-day operations.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Responsible for the basic review of orders and alerting various departments of any corrections required to comply with policy and procedures. Monitors the order team mailboxes and system queues, provides timely responses and excellent communication to internal and external requests. Handles all customer related requests professionally, efficiently, and accurately.
Responsible for promoting business relationships beween the company and Fortune 1000 customers that often have a global scope. Focus on gaining new accounts and development of sales strategies to solve high level customer issues related to technical consultation, workflow analysis, print optimization, managed document services and enterprise content management.