Performs basic pre-install and setup of all assigned machines per Canon Solustion America Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Services and maintains supported products in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Performs routine maintenance according to documented standards and assists with installations. Unresolved problems will be escalated in accordance with standard procedures.

Provide a high level of direct support to our internal Field Service Customers in all things related to Service Parts. Focus is to quickly react and resolve all expedites, escalated or otherwise, through open and direct communication with other departments, teams, suppliers, vendors to ensure on time delivery of products regardless of the time of day. This includes reviewing requests, determining availability, talking to vendors, and availability of items or services, and reviewing alternatives to requests to fulfill objectives. The work is to be performed independently under general supervision, with an emphasis on always providing outstanding customer service.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

As a Parts Representative, your primary focus will be to pick, pack, receive and ship all parts orders as directed, quickly and accurately.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Are you an innovator when coming up with an operational game plan? Does your well-executed strategies have you hitting your goals and targets often?   Canon Solutions America, a leader in technology, solutions, and services, is looking for a Supervisor, Field Services to oversee a talented team of select technicians who service and support Canon’s hardware and software technology-based solutions to keep our customers moving forward. If you have a track record in developing and directing a thriving team in a field service environment, we want to hear from you.  

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Responsible for assisting the Warehouse manager by supervising all, functions or specific functions of the warehouse, including shipping, receiving, returns (including parts/supplies) loading / unloading trucks, picking and packing finished goods, and shop equipment - pre-install, reman / refurb and configuration. Maintaining a high level of productivity and ensuring that all orders and returns are processed accurately and on-time on a daily basis.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?   If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a FIeld Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

Entry level position intended to grow people into the organization. Shadows team members to serve as backup resource. Focuses on learning the Canon technology, culture, and work processes.

Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.

The objective for a Telemarketer is to establish familiarity with department processes and procedures including product and best practices. A Telemarketer will be responsible for making outbound warm callings specific to campaigns that encourage appointment setting and fielding all inbound lead sources including inbound calls, online form submission, and service tip leads. Telemarketers will also be responsible for special event marketing efforts including branch open houses and CUSA event support.

Canon U.S.A., Inc. in Melville, NY is seeking a Medical Device Patent Attorney (Counsel, Patent) supporting Canon Americas. The ideal candidate will have experience in imaging, robotics, and/or software. This individual possesses specialized knowledge or skill in a particular functional area. A fully qualified, seasoned professional with a full understanding of the job role who works on more complicated issues facing the department. Receives general instruction from manager on new assignments with some direction in day-to-day work. Typically reports to a Manager or Senior Manager.   This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.   Locations available in our Melville, NY and Irvine, CA offices.  

Responsible for uncovering managed print services, production print, and other support service opportunities with a focus on growing revenue within new and existing clients across multiple industries in an assigned territory. The focus is large, multi-faceted solutions for Canon's most prestigious clients and prospective clients.

KEY RESPONSIBILITIES Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding ‘YES’, Canon Solutions America, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. So, if you’re a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today!   Territory will cover Miami, Broward and the Palm Beaches- Government and Healthcare experience preferred