Are you an innovator when coming up with an operational game plan? Does your well-executed strategies have you hitting your goals and targets often?   Canon Solutions America, a leader in technology, solutions, and services, is looking for a Supervisor, Field Services to oversee a talented team of select technicians who service and support Canon’s hardware and software technology-based solutions to keep our customers moving forward. If you have a track record in developing and directing a thriving team in a field service environment, we want to hear from you.  

Canon USA in Melville, NY is currently seeking a Service Operations Coordinator III (Coordinator, Service Ops III). The Service Operations Coordinator III supports the management of our Major Accounts, our Dealer relations, and handling customer support escalations.   This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs. Effective January 1, 2025, we...

Provides analytical support to/for the various levels of service management. Provides management with supportive documentation to ensure future growth and market competitiveness by focusing on customer machine performance reporting (both external and internal), and divisional financial analysis. Liaison between headquarter and the regional field sites to address issues and ensure clear communication to analyze and validate reports, enhancements and interfaces according to management’s plans.

Responsible for developing price strategies for Workplace Technologies & Services (WTS) Customers. Builds financial models to price large scale, strategic bid opportunities, as well as supporting existing contracts and programs. Collaborates with members of the Sales, Marketing, Finance, Legal, Contracts and Solutions Teams to ensure customer proposals are complete, accurate, and timely.

Responsible for assisting the account team by providing fleet management support to clients. Supports site assessment project teams, assists teams through the assessment and reporting process, and prepares assigned project deliverables. Collects and faciliates financial data for billing on a monthly basis. Provides additional support as assigned for special projects that include, but are not limited to, on-site customer technology surveys and work flow data collection for workflow illustrations (floor plans, flow charts, data graphs etc.).

Responsible for all activities for a specifically assigned large customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site staff, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationships with the Administrators. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Canon USA in Melville, NY is currently seeking a Data Scientist, a developing professional, working towards full proficiency. This position works across the company with all Canon business units and departments. In this role a candidate will gather data from a variety of internal and external sources, clean and amalgamate the data, and use programming, math, statistical and analytical skills to interpret data. The role includes working with sales, customer, channel and product data to develop business insights and predictive results to influence executive decisions.   This role helps business units and divisions understand customers and market trends, forecasting, and works to improve internal processes...

Are you a driven professional who gets excited by pushing forward the sales process? Does your diligence in prioritizing tasks, increasing efficiency, and keeping a keen eye on the accuracy of your work set you apart?    You just might be the missing piece of our organization’s expanding puzzle.   Canon Solutions America, a nationwide trailblazer in print hardware, software, and solutions, has an immediate need for an ambitious Strategic Pricing Associate Analyst to join our talented team of pricing experts. The right individual will be responsible for reviewing and accurately validating Sales orders, working closely with Canon Solutions...