Responsible for covering both Inbound Customer Calls and National Dispatch Support. When handling inbound calls, responsible for ensuring that all servce calls are answered in a quick, timely manner, resolving the customer's request and providing a positive customer experience. When dispatching calls, responsible for monitoring the dispatch system to ensure the fastest response to a customer request, communicationg with field personnel to make certain the response time is met. Proactive communication with field and peers across multiple channels including email, chat, and phone is required. Must be able to multi-task, show initiative, and support team members.
Supports Field Service Managers with administrative functions. Ensures balanced workloads between technicians and delivers excellent customer response times by handling multiple data points, researching issues, and making quick decisions in the best interests of the company. Effectively handles sensitive and/or specialized responsibilities. Ensures Oracle Install Base accuracy, handles requests via live call, Email, and fax along with high value customers.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court?
If your answer to all these questions is a resounding ‘YES’, Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s world-class hardware and...
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?
If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.
Are you a high-performing enterprise sales professional looking for a ground-floor opportunity to drive net-new acquisition in a booming market?
Canon U.S.A. is expanding its Enterprise division, and we are looking for a strategic Enterprise Account Executive to join our team in Seattle, WA. In this role, you will have complete ownership of a curated list of high-potential target accounts (starting greenfield), with a primary focus on penetrating Fortune 1000 commercial enterprises and capturing market share across Higher Education institutions.
We are seeking a forward-thinking hunter who leverages modern sales technologies (Salesforce, ZoomInfo, Account-Based Marketing, and AI research tools) to conduct deep account...
Are you a strategic sales professional with a proven track record of breaking into complex Higher Education institutions?
Canon U.S.A. is expanding its Enterprise division, and we are seeking a dedicated Enterprise Account Executive: Higher Education Specialist
Are you a high-performing enterprise sales professional looking for a ground-floor opportunity to drive net-new acquisition in a booming market?
Canon U.S.A. is expanding its Enterprise division, and we are looking for a strategic Enterprise Account Executive to join our team in the San Francisco Bay Area. In this role, you will have complete ownership of a curated list of high-potential target accounts (starting greenfield), with a primary focus on penetrating Fortune 1000 commercial enterprises and capturing market share across Higher Education institutions.
We are seeking a forward-thinking hunter who leverages modern sales technologies (Salesforce, ZoomInfo, Account-Based Marketing, and AI research tools) to conduct deep...
Are you a high-performing enterprise sales professional looking for a ground-floor opportunity to drive net-new acquisition in a booming market?
Canon U.S.A. is expanding its Enterprise division, and we are looking for a strategic Enterprise Account Executive to join our team in the San Francisco Bay Area. In this role, you will have complete ownership of a curated list of high-potential target accounts (starting greenfield), with a primary focus on penetrating Fortune 1000 commercial enterprises and capturing market share across Higher Education institutions.
We are seeking a forward-thinking hunter who leverages modern sales technologies (Salesforce, ZoomInfo, Account-Based Marketing, and AI research tools) to conduct deep...
Responsible for the dedicated management and operational oversight of a single customer program, focusing on customer service, team leadership to ensure efficient service delivery. This role requires a hands-on leader with a strong background in program management, customer service, and team leadership to ensure efficient service delivery and customer satisfaction.
Sells the full product portfolio of digital printers, plotters, scanners and software solutions to the marketplace. Responsible for finding new customers, building and maintaining relationships with the existing customer base with a focus on long-term customer development. Recognizes customer needs, identifies new opportunities and translates these into Canon solutions.
This role requires you to live within a reasonable commuting distance to Irvine, CA so that you can adequately execute your job responsibilities.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Canon U.S.A., Inc. is currently seeking a seasoned, process-driven, and strategic Marketing Operations Manager - Production Print (Manager, Marketing) to lead marketing operations, campaign management, lead generation workflows, and operational strategies across our organization. In this role, you will serve as the operational backbone of the marketing team, translating high-level business goals into scalable marketing operations, streamlined campaign workflows, and measurable business growth. You will be responsible for leading and mentoring a high-performing team while driving end-to-end campaign execution, lead generation, media management, and budget tracking. Acting as the critical strategic interface, you will align team initiatives with centralized...
Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services.
Canon U.S.A., Inc. in Monroe, NJ is seeking a Distribution Coordinator I (Coordinator, Distribution I). The Distribution Coordinator I will be responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for managing pivotal aspects of the group, including profitability and pricing-related analysis, evaluate cost structures, prepare various reports, while also assisting sales and sales support personnel to achieve set goals. Additionally, the ideal candidate will be responsible to coordinate with the Marketing Team in developing price strategies for new product introductions as well as managing the system setup of pricing for our sales quotation system and order approval process.
Accompany us as we continue this insightful expedition at Canon Virginia Inc. We are seeking a dedicated, and motivated individual to fill our Facilities Technician position. Are you ready for the next level?
In this role, you're a valued employee and will experience working in a welcoming environment that feels inviting. Canon’s corporate philosophy is kyosei, which we translate to “all people, regardless of race, religion, or...
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.