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Buyer position accountable for the planning, procurement and control of finished goods, accessories, supplies and parts inventory requirements. Utilizes appropriate tools and methods for reviewing forecast data and historical data analysis to create MRP and purchasing requiremets. Manages efforts to achieve inventory target levels, inventory optimization efforts and material flow to meet sales goals and service level requirements. Support all process improvement and change management initiatives.
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Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.
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Provides support to end users for computer, application, system, device, access and hardware issues. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user issues.
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Canon U.S.A., Inc. is seeking an Data Analytics and Programming Associate Analyst (Associate Analyst, Business Intelligence) savvy professional to join our Audit & Business Consultation team. We're looking to study our internal data sources to drive insight & value through analytics/visualization & improve efficiencies through process automation. In this role, you will be expected to understand business objectives and deliver clear and meaningful insights, thoughts, & action plans to management.
The Associate Analyst will be responsible for creating pipelines for importing, transforming, validating or modelling data with the purpose of understanding the data, drawing conclusions, and/or detecting unusual activity. The Data Analyst will then work with other department members and business partners to develop and implement business solutions, continuous auditing/monitoring, or investigate unusual activity.
Adaptability and creative thinking are critical as you will work on a variety of business challenges. You should feel comfortable presenting your findings to both smaller and larger audiences. Experience of working in a team environment and demonstrated teamwork capabilities are required. The ideal candidate is creative, motivated, and a strong communicator.
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Under limited supervision, the Sales Support Branch Administrator is responsible for supporting the branch/sales team by reviewing the orders in complete detail and assisting sales with any corrections prior to submission. Assists the branch and sales as needed.
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Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list and within an established territory.
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Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
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Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list.
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Responsible for managing customer requests. Utilizes excellent service and communication skills to work towards a positive resolution for both the customer and the company. Investigates and documents customer inquiries and issues.
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Provides outstanding service to internal customers (Agents, Supervisors, Managers, Senior Managers, Vice President, etc.). Responds to inquiries and special requests in a timely manner, ensuring maximized call center efficiency and effectiveness. Provides multi-level support to management in multiple service centers, including scheduling, forecasting, reporting, and analysis.
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Services and maintains Canon Solutions America supported cut sheet products and certain large format products in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Diagnoses routine mechanical and system failures using established procedures and perform basic customer network installs. Unresolved problems will be escalated in accordance with standard procedures.
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Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
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Technical Sales Executive – West Region Dealer Channel
Are you seeking a new opportunity to work for one of the world’s most admired companies? We have an exciting opportunity for a Sales Executive to work in one of our largest independent dealer support territories. If you are a strategic sales executive with experience selling imaging equipment, software solutions or similar professional selling experience, we want to talk to you!
The Technical Sales Executive (TSE) is responsible for Sales Growth and Implementation of Canon Sales Strategies for digital imaging products in the Western United States Region (ideally the candidate will live in Washington, Oregon, Arizona or preferably California).
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Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list.
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Responsible for supporting and developing sales while increasing market share of the Canon High Volume Production Systems within their assigned territory
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The Representative, Account Relation II represents the organization to customers by providing information, responding to inquiries Typically reports to a Supervisor or Manager. Level II employees have a good understanding of the day to day role, can apply their experience to more complicated tasks and work under limited supervision though decision making is still not required as they generally follow existing processes and procedures.
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Responsible for inbound and outbound telephone or written inquiries from customers regarding company products. Analyzes problems with hardware and software products to identify problem area(s) and recommend possible solutions. Maintains log of problems using CRM application so that recurring problems can be reported.
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Responsible for retrieving and processing equipment orders on a timely basis and for working with the various departments for order completion. Communicates with sales on the order status.
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The Customer Service Representative I is responsible to maintain premier customer satisfaction by responding to all verbal and written customer requests.
As work schedules are subject to change, the identified candidate must have flexibility to work any of the following shifts: 8:30am-5pm, 9am-5:30pm, 9:30am-6pm or 10:30am-7pm
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Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Field Service Manager/Branch Service Manager and other technicians to provide the high level technical support with seamless technical expertise of Canon supported products in accordance with the current Service and Parts Standards.