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Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
Contacts customer to discuss account status and request payments. Prepares delinquent accounts for outside collection activities. Work closely with AR daily on cash application. Requires to be proficient in excel use and computer skills to research and key information and run reports. Maintains current receivable account balances, while satisfactorily answering internal and external customers' questions.
Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts.
Provide professional services to customers for implementing software solutions. Provide consulting services related to the configuration and workflow development associated with these solutions. This role functions as a technical escalation within the NSC for solutions support.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
The Wholesale Channel Marketing team is seeking a talented, motivated, and creative Product Marketing Specialist to support our team with product marketing, project management, and communication focused on the Latin American market. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.
If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!
Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.
This position performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer’s clean room. In addition, provide on-call technical support, which may require off shift work.
This position requires full-time presence at your assigned office(s)/worksite(s).
Canon U.S.A., Inc. is seeking a Budget and Accounting Analyst (Analyst, Budget). The Budget and Accounting Analyst will be responsible for the most complex activities associated with budget system, financial and operating reports, and budget analysis in regards to the Canon Latin business. Prepares budget analysis reports to be shared with the Latin Business Heads as well as the local management. Also works on several adhoc projects.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs
Delivers structured project management services across a wide variety of client and internal engagements, participating in the full spectrum of client sales and delivery process primarily in the ESS & PPS domain.
Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner.
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow regarding copy/print, mail, office services, courier, and hospitality requests. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.